Support

Retrieve Support Details

Function name: m3ter_GetSupport Category: READ HTTP method: GET Destination: m3ter

Get support user details on the specific permissions applied and the date and time support access ends.

Parameters

Name	Label	Type	Required	Description	Constraints
integrationCredentialsId	Credentials	M3terEntityParameter	Yes	The m3ter credentials to use.	m3terEntity: IntegrationCredentials, authType: M3TER_SIGNED_REQUEST
statePath	State Path	StateVariableParameter	No	State variable to store the response.	-

Exits

Exit	Description
NEXT	The API call succeeded.
ERROR	The API call failed. Error details are stored in the m3shError state variable.

Request Support

Function name: m3ter_PutSupport Category: WRITE HTTP method: PUT Destination: m3ter

Use this call to make a request and grant m3ter Support access to your Organization for a specified timeframe and with specific permissions assigned to Support users. You might want to grant Support access when you’ve submitted a request for help in resolving an issue you’ve encountered in your Organization

Parameters

Name	Label	Type	Required	Description	Constraints
integrationCredentialsId	Credentials	M3terEntityParameter	Yes	The m3ter credentials to use.	m3terEntity: IntegrationCredentials, authType: M3TER_SIGNED_REQUEST
requestPath	Request Path	StateVariableParameter	Yes	State variable containing the request.	-
statePath	State Path	StateVariableParameter	No	State variable to store the response.	-

Exits

Exit	Description
NEXT	The API call succeeded.
ERROR	The API call failed. Error details are stored in the m3shError state variable.